Very flattered by this recommendation received yesterday … 

Gary Blissett trained the Benelux Epson Sales teams recently and I was very impressed with his delivery of his Sales Excellence workshops. Gary demonstrated a wealth of experience in commercial and management roles and really inspired our teams. His training materials are full of reality and he made the perfect connection between training content and daily sales realities. I am pleased to recommend Gary as a trainer and coach for any organization. 

Recommendation Received Regarding Our Customer Service Training Partnership With Sealed Air

A big thank you to Michelle McKenna, Customer Experience & Training Manager at Sealed Air, for her kinds words of recommendation.

“I have worked with Gary and his team from GB Training & Consulting Ltd since 2005. During that time they have worked with us on various projects related to coaching, training and equipping our own staff with the knowledge and ability to train others. Gary and Belinda designed two Customer Service Excellence Programmes that were initially used in the UK, then across Europe, Middle East and Africa. The measure of success of these programmes is that they are now used globally within Sealed Air to train our Customer Service teams to ensure we have a reliable and consistent approach that our customers demand. Their approach to understanding our business as we have evolved over the years is outstanding and the bespoke training programmes reflect their true understanding of what is required in the fast changing world of Customer Service.

Most recently in November 2012 they delivered their 5th Customer Service Excellence Train the Trainer to a global group of participants. The style they train in is highly facilitative with a learning centred focus on course objectives, whilst still maintaining high energy and creating an excitement in the participants about their future in training and the benefits it brings to us. We now have over 31 members of our Customer Service team, across 15 countries with the ability to train their colleagues in Customer Service Excellence. We pride ourselves on our high standards of service and believe that our Customer Service training programme gives us a competitive edge. I highly recommend Gary and his Team and thank them for the benefits they have brought to our people, our customers and our organisation as whole.”

Accolades for our own Team GB

Team GB at the London Olympics may be bringing in the medals, but we also seem to be generating our own set of accolades at the moment! We are delighted with the number of recommendations we are receiving. Here are the latest.

“Gary and his team at GB Training provided my team with very valuable sales and account management training over a 3 year period. The quality and relevance of the training was first class and most importantly of all they are great people to deal with. Furthermore they understand different cultures within an organisation and adapted the training needs to realise those differences. I would recommend Gary and GB and I hope to work with him again in the future.”

Clive Wratten, Country Manager UK, Etihad Airways

“Gary and his team have done to me what no other trainer was able to do for me; appreciate and enjoy sales!
Through their personal and creative methods, GB training was able to give a whole new perspective in sales and how it should be conducted and managed in a professional, friendly, and goal oriented environment.
Thank you Gary and Jacqui for sparking hope and motivation within me and all the collegues I’ve ever worked with. You will all be terribly missed.”

Haitham Subaihi, Vice President Mid-Atlantic USA, Etihad Airways

Take a look at all of our recommendations on LinkedIn

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