We seem to spend a lot of time convincing others of the importance of having really high quality sales managers. They attract talent and know how to develop and keep it. This Harvard Business Review article seems to concur.
We are delighted to have received these recommendations on LinkedIn recently. Thank you to those that have supplied them.
“I cannot recommend Gary enough, his expertise in training and how it is delivered has had a huge impact on my career at Etihad Airways. I believe the fantastic training he provided on numerous occasions has hugely contributed to my promotion within the organisation. The ultimate professional and really understands people, cultures and the personality mix. Expertly delivered with incredible results.” Graham Cook, Etihad Airways
“Gary and his team were employed by Etihad to develop and deliver sales training to the organisation at all levels. I have had the priviledge since joining Etihad to attend 3 courses conducted by himself and the team. Having attended similar courses with other airlines, the courses were refreshingly informative and provided all attendees, whatever grade with key learnings on everything from sales calls and processes, to leadership. Gary and the team do not feel like consultants and quite often demonstrate great knowledge of our business to the point that they are considered by most as employees! As a manager the feedback I have received on my team’s performances when attending training, has been constructive and objective and key to helping me coach them into delivering the Etihad Way of Selling. I have no hesitation in recommending GB training, not just to other airlines but all industries who want to invest in their people to deliver excellent sales attitudes and leadership. I wish Gary and the team every success in the future and hope that we have the opportunity to work with them again in the future.” Melanie Quinn, Sales Manager, Etihad Airways